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ERP
- Enterprise Resource Planning |
The SyteLine Extended ERP System
integrates all departments across an organization into a system
that serves their needs by reducing administrative costs, delays
and improving overall efficiency through connecting the areas
of sales, marketing, manufacturing, financials and service.
On top of that, Extended ERP helps companies connect operations
and core business processes with suppliers and customers. The
system is built on Microsoft.NET technology platform, including
SQL Server 2000 and Exchange Server 2000.
Extended ERP supports the following
areas:
- Sell
- Plan
- Source
- Make
- Cost
- Deliver
- Service
The SyteLine Extended ERP consists
of:
- Enterprise Resource Planning
- Advance Planning and Scheduling
- Business Intelligence
- Workflow
- Data Collection
- Electronic Data Interface
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CRM
- Customer Relationship Management |
CRM
reduces cost by enabling more effective delivery of product and
service to customers. Benefits include: reducing marketing costs
due to increasing marketing accuracy, ability to collaborate with
multiple sales channels, supporting the sales process, increasing
customer satisfaction, internet order entry and an ability to
focus on service after sales.
Customer relationship
management solutions provide a single interface point for customers,
employees, suppliers and partners to view and execute activity
with orders and customers. Mapic's applications tightly integrate
order management and back-office execution capabilities.
Functions:
- Extend enterprise operations
to customers
- Reduce order errors and improve
lead-times
- Improve communications internally
and externally
- Prepare quotes in real time,
with improved accuracy
- Access customer histories
of open and closed cases
- Get 24x7 access to leads,
opportunities and performance data
- Increase coordination between
inside and outside sales resources
- Cut your quote-to close processing
time
- Locate products and pricing,
quickly configure, place and manage orders
- View order status online
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SCM
- Supply Chain Management |
Organizations
need flexibility to identify and choose the best way of fulfilling
demand over different time periods and to synchronize their entire
supply chain, minimize costs and avoid missing sales opportunities.
Supply Chain Management can streamline the planning process by
providing real-time order promising, dynamic synchronization,
real-time intelligent messaging and analysis in both single-site
and multi-site environments.
Supply chain management requires communication among a variety
of trading partners. Mapic's supply chain management applications
provide real-time, Internet-based synchronization of manufacturing,
distribution and external supply to customer demand. Based on
the Microsoft infrastructure for successful business-to-business
commerce, Mapic's supply chain solutions integrate your front-office
order entry and customer service operations with your back-office
execution systems to assure that promises made are promises kept.
Mapic's supply chain management applications streamline the planning
process by providing real-time order promising, dynamic synchronization,
real-time intelligent messaging and analysis in both single-site
and multisite, multi-ERP environments.
Functionalities:
- Ability to cope with changes
in demand
- Increase the number of on-time
deliveries
- Planning, forecasting and
decision-making that will improve overall operations
- Enables companies to dynamically
synchronize customers, manufacturers, and suppliers
- Increased organizational flexibility
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